---
title: My clock doesn't keep time when the power goes out
description: Magnasonic clock radios with Sure Set and Wake Up features will retain their settings in the event of a power outage. This is possible due to the use of a
---

[Skip to content](https://support.magnasonic.com/s/article/my-clock-doesn-t-keep-time-when-the-power-goes-out#main-content)

<https://support.magnasonic.com/s/kb-tickets/new?hsLang=en>

[![Magnasonic Logo](https://support.magnasonic.com/hs-fs/hubfs/Magnasonic%20Logo.png?width=162&height=16&name=Magnasonic%20Logo.png)](https://www.magnasonic.com/)

- [JEWELRY CLEANERS](https://www.magnasonic.com/jewelry-cleaners)
- [FILM SCANNERS](https://www.magnasonic.com/film-scanners)
- [CLOCK RADIOS](https://www.magnasonic.com/clock-radios)
- [OUR STORY](https://www.magnasonic.com/about)
- [SUPPORT](https://support.magnasonic.com/s/)
- [BLOG](https://www.magnasonic.com/blog)

Open main navigation

Close main navigation

- [JEWELRY CLEANERS](https://www.magnasonic.com/jewelry-cleaners)
- [FILM SCANNERS](https://www.magnasonic.com/film-scanners)
- [CLOCK RADIOS](https://www.magnasonic.com/clock-radios)
- [OUR STORY](https://www.magnasonic.com/about)
- [SUPPORT](https://support.magnasonic.com/s/)
- [BLOG](https://www.magnasonic.com/blog)
- <https://support.magnasonic.com/s/kb-tickets/new>
- [Contact us](https://support.magnasonic.com/s/kb-tickets/new)

[Contact us](https://support.magnasonic.com/s/kb-tickets/new?hsLang=en)

 Magnasonic Support Center

- There are no suggestions because the search field is empty.

1. [Magnasonic Support Center](https://support.magnasonic.com/s?hsLang=en)
2. [Clock Radio](https://support.magnasonic.com/s/clock-radio?hsLang=en)
3. [Clock Troubleshooting](https://support.magnasonic.com/s/clock-radio?hsLang=en#clock-troubleshooting)

# My clock doesn't keep time when the power goes out

Magnasonic clock radios with Sure Set and Wake Up features will retain their settings in the event of a power outage.

This is possible due to the use of a back-up battery located on the underside of the clock. If this battery dies, the clock will no longer keep its settings.

When this happens, you can simply replace the battery with another 3V, CR2032 Flat Lithium Battery available anywhere batteries are sold.

Follow these steps to replace the battery:

1. Loosen the screw using a small Phillips Head screwdriver.![](https://support.magnasonic.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-May-06-2026-06-48-35-0178-PM.png?width=282&height=188&name=image-png-May-06-2026-06-48-35-0178-PM.png)
2. Remove the battery compartment panel.![](https://support.magnasonic.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-May-06-2026-06-48-46-0826-PM.png?width=278&height=132&name=image-png-May-06-2026-06-48-46-0826-PM.png)
3. Remove and recycle the depleted battery. Replace with a new 3V, CR2032 Flat Lithium battery.  
   ![](https://support.magnasonic.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-May-06-2026-06-49-01-3410-PM.png?width=258&height=132&name=image-png-May-06-2026-06-49-01-3410-PM.png)
4. Close the battery compartment and tighten the screw to secure the battery panel.  
   ![](https://support.magnasonic.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-png-May-06-2026-06-49-16-9897-PM.png?width=259&height=174&name=image-png-May-06-2026-06-49-16-9897-PM.png)

- [Jewelry Cleaners](https://support.magnasonic.com/s/jewelry-cleaners?hsLang=en#main-content)

    - [Gadget Setup](https://support.magnasonic.com/s/jewelry-cleaners?hsLang=en#gadget-setup)
    - [Gadget Troubleshooting](https://support.magnasonic.com/s/jewelry-cleaners?hsLang=en#gadget-troubleshooting)
- [Photo](https://support.magnasonic.com/s/photo?hsLang=en#main-content)

    - [Photo Troubleshooting](https://support.magnasonic.com/s/photo?hsLang=en#photo-troubleshooting)
    - [Photo Setup](https://support.magnasonic.com/s/photo?hsLang=en#photo-setup)
- [Clock Radio](https://support.magnasonic.com/s/clock-radio?hsLang=en#main-content)

    - [Clock Setup](https://support.magnasonic.com/s/clock-radio?hsLang=en#clock-setup)
    - [Clock Troubleshooting](https://support.magnasonic.com/s/clock-radio?hsLang=en#clock-troubleshooting)
- [International Resources](https://support.magnasonic.com/s/international-resources?hsLang=en)
- [Videos](https://support.magnasonic.com/s/videos?hsLang=en)
- [Store Policies](https://support.magnasonic.com/s/store-policies?hsLang=en#main-content)

    - [Billing & Shipping](https://support.magnasonic.com/s/store-policies?hsLang=en#billing-shipping)
    - [Billing & Payment](https://support.magnasonic.com/s/store-policies?hsLang=en#billing-payment)
    - [Shipping](https://support.magnasonic.com/s/store-policies?hsLang=en#shipping)
- [Projectors](https://support.magnasonic.com/s/projectors?hsLang=en#main-content)

    - [Video Troubleshooting](https://support.magnasonic.com/s/projectors?hsLang=en#video-troubleshooting)
    - [Video Setup](https://support.magnasonic.com/s/projectors?hsLang=en#video-setup)

- ABOUT US 
    - [About Us](https://www.magnasonic.com/about/)
    - [Magnasonic Blog](https://www.magnasonic.com/blog/)
    - [Professional Reviews](https://www.magnasonic.com/blog/category/professional-reviews/)
    - [Contests & Giveaways](https://www.magnasonic.com/contests-giveaways/)
    - [Community & Environment](https://www.magnasonic.com/environmental-sustainability/)
- PRODUCTS 
    - [Jewelry Cleaners](https://www.magnasonic.com/jewelry-cleaners)
    - [Film Scanners](https://www.magnasonic.com/film-scanners)
    - [Clock Radio](https://www.magnasonic.com/clock-radios)
    - [Deals](https://www.magnasonic.com/deals)
    - [Extended Warranty](https://www.magnasonic.com/extended-warranty)
    - [Discontinued](https://www.magnasonic.com/discontinued)
    - [Archived Manuals](https://www.magnasonic.com/archived-manuals)
- CUSTOMER SERVICE 
    - [Support Center](https://support.magnasonic.com/s/)
    - [Contact Us](https://support.magnasonic.com/s/kb-tickets/new)
    - [My Account](https://www.magnasonic.com/customer/account)
    - [30 Day Risk Free in Home Trial](https://www.magnasonic.com/30-day-risk-free-in-home-trial)
    - [Nyrius Policies](https://www.magnasonic.com/store-policies)
    - [Media Inquiries](https://www.magnasonic.com/media-inquiries)
    - [Bulk Purchases](https://www.magnasonic.com/bulkpurchases)
    - [Privacy Policy](https://www.magnasonic.com/privacy-policy/)
    - [Register your Product](https://www.magnasonic.com/registration/)
    - [Legal](https://www.magnasonic.com/legal/)

<https://www.facebook.com/Magnasonic/?fref=ts&ref=br_tf> <https://twitter.com/magnasonic> <https://www.youtube.com/channel/UCQtAajCqvkIwQIcAg3qGAbw>

© 2026 Magnasonic. All Rights Reserved.