What can I do if my jewelry cleaner is not cleaning?

If your ultrasonic jewelry cleaner is not cleaning your items, you can try the following steps:

1. Plug the cleaning into a different outlet.?
2. Ensure there is water in the tank. For best results fill to 2/3 of the tank.?
3. The cleaner should be making a high-pitched buzzing sound.?
4. You will not see bubbles, but you may see a smoky effect as dirt and debris are broken up.?
5. Use the basket to avoid damaging the tank and your items.?
6. For heavily soiled items, add a mild detergent or jewelry cleaner solution.
7. Do the items you're cleaning fall under the "what can be cleaned" list?

What can be cleaned:

• Jewelry: earrings, bracelets, rings, necklaces - Silver items can be cleaned but require physical polishing to remove tarnish.
• Eyeglasses and Waterproof Watches
• Hygiene items: combs, shaver heads, dentures, razor blades,
• Stationary: pen heads, printer heads, seals, rubber stamps,
• Metal items: watch parts, coins, key chains, machine parts
• Metal utensils: silverware and kitchen utensils
• Other items: tools, valves, nozzles, filters, instruments