---
title: Why hasn't my order billed yet?
description: "<span style=\"\">Orders may take up to 1 business day to process. If an issue occurred during the billing process, you will receive an email from our team ex"
---

[Skip to content](https://support.magnasonic.com/s/article/why-hasn-t-my-order-billed-yet-magnasonic#main-content)

<https://support.magnasonic.com/s/kb-tickets/new?hsLang=en>

[![Magnasonic Logo](https://support.magnasonic.com/hs-fs/hubfs/Magnasonic%20Logo.png?width=162&height=16&name=Magnasonic%20Logo.png)](https://www.magnasonic.com/)

- [JEWELRY CLEANERS](https://www.magnasonic.com/jewelry-cleaners)
- [FILM SCANNERS](https://www.magnasonic.com/film-scanners)
- [CLOCK RADIOS](https://www.magnasonic.com/clock-radios)
- [OUR STORY](https://www.magnasonic.com/about)
- [SUPPORT](https://support.magnasonic.com/s/)
- [BLOG](https://www.magnasonic.com/blog)

Open main navigation

Close main navigation

- [JEWELRY CLEANERS](https://www.magnasonic.com/jewelry-cleaners)
- [FILM SCANNERS](https://www.magnasonic.com/film-scanners)
- [CLOCK RADIOS](https://www.magnasonic.com/clock-radios)
- [OUR STORY](https://www.magnasonic.com/about)
- [SUPPORT](https://support.magnasonic.com/s/)
- [BLOG](https://www.magnasonic.com/blog)
- <https://support.magnasonic.com/s/kb-tickets/new>
- [Contact us](https://support.magnasonic.com/s/kb-tickets/new)

[Contact us](https://support.magnasonic.com/s/kb-tickets/new?hsLang=en)

 Magnasonic Support Center

- There are no suggestions because the search field is empty.

1. [Magnasonic Support Center](https://support.magnasonic.com/s?hsLang=en)
2. [Store Policies](https://support.magnasonic.com/s/store-policies?hsLang=en)
3. [Billing & Payment](https://support.magnasonic.com/s/store-policies?hsLang=en#billing-payment)

# Why hasn't my order billed yet?

Orders may take up to 1 business day to process.

If an issue occurred during the billing process, you will receive an email from our team explaining the issue and how to resolve it.

If your order has not been billed after 1 business day, please check your email and junk or spam folders for an email. Please feel free to reach out to us if you cannot find the information!

- [Jewelry Cleaners](https://support.magnasonic.com/s/jewelry-cleaners?hsLang=en#main-content)

    - [Gadget Setup](https://support.magnasonic.com/s/jewelry-cleaners?hsLang=en#gadget-setup)
    - [Gadget Troubleshooting](https://support.magnasonic.com/s/jewelry-cleaners?hsLang=en#gadget-troubleshooting)
- [Photo](https://support.magnasonic.com/s/photo?hsLang=en#main-content)

    - [Photo Troubleshooting](https://support.magnasonic.com/s/photo?hsLang=en#photo-troubleshooting)
    - [Photo Setup](https://support.magnasonic.com/s/photo?hsLang=en#photo-setup)
- [Clock Radio](https://support.magnasonic.com/s/clock-radio?hsLang=en#main-content)

    - [Clock Setup](https://support.magnasonic.com/s/clock-radio?hsLang=en#clock-setup)
    - [Clock Troubleshooting](https://support.magnasonic.com/s/clock-radio?hsLang=en#clock-troubleshooting)
- [International Resources](https://support.magnasonic.com/s/international-resources?hsLang=en)
- [Videos](https://support.magnasonic.com/s/videos?hsLang=en)
- [Store Policies](https://support.magnasonic.com/s/store-policies?hsLang=en#main-content)

    - [Billing & Shipping](https://support.magnasonic.com/s/store-policies?hsLang=en#billing-shipping)
    - [Billing & Payment](https://support.magnasonic.com/s/store-policies?hsLang=en#billing-payment)
    - [Shipping](https://support.magnasonic.com/s/store-policies?hsLang=en#shipping)
- [Projectors](https://support.magnasonic.com/s/projectors?hsLang=en#main-content)

    - [Video Troubleshooting](https://support.magnasonic.com/s/projectors?hsLang=en#video-troubleshooting)
    - [Video Setup](https://support.magnasonic.com/s/projectors?hsLang=en#video-setup)

- ABOUT US 
    - [About Us](https://www.magnasonic.com/about/)
    - [Magnasonic Blog](https://www.magnasonic.com/blog/)
    - [Professional Reviews](https://www.magnasonic.com/blog/category/professional-reviews/)
    - [Contests & Giveaways](https://www.magnasonic.com/contests-giveaways/)
    - [Community & Environment](https://www.magnasonic.com/environmental-sustainability/)
- PRODUCTS 
    - [Jewelry Cleaners](https://www.magnasonic.com/jewelry-cleaners)
    - [Film Scanners](https://www.magnasonic.com/film-scanners)
    - [Clock Radio](https://www.magnasonic.com/clock-radios)
    - [Deals](https://www.magnasonic.com/deals)
    - [Extended Warranty](https://www.magnasonic.com/extended-warranty)
    - [Discontinued](https://www.magnasonic.com/discontinued)
    - [Archived Manuals](https://www.magnasonic.com/archived-manuals)
- CUSTOMER SERVICE 
    - [Support Center](https://support.magnasonic.com/s/)
    - [Contact Us](https://support.magnasonic.com/s/kb-tickets/new)
    - [My Account](https://www.magnasonic.com/customer/account)
    - [30 Day Risk Free in Home Trial](https://www.magnasonic.com/30-day-risk-free-in-home-trial)
    - [Nyrius Policies](https://www.magnasonic.com/store-policies)
    - [Media Inquiries](https://www.magnasonic.com/media-inquiries)
    - [Bulk Purchases](https://www.magnasonic.com/bulkpurchases)
    - [Privacy Policy](https://www.magnasonic.com/privacy-policy/)
    - [Register your Product](https://www.magnasonic.com/registration/)
    - [Legal](https://www.magnasonic.com/legal/)

<https://www.facebook.com/Magnasonic/?fref=ts&ref=br_tf> <https://twitter.com/magnasonic> <https://www.youtube.com/channel/UCQtAajCqvkIwQIcAg3qGAbw>

© 2026 Magnasonic. All Rights Reserved.