---
title: Why is my cleaner not working and the screen looks like it's spinning?
description: Your Jewelry cleaner enables an automatic cooldown feature if it's run too many times consecutively. If run continuously for 25 minutes, it will automatica
---

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# Why is my cleaner not working and the screen looks like it's spinning?

Your Jewelry cleaner enables an automatic cooldown feature if it's run too many times consecutively.

If run continuously for **25 minutes**, it will automatically shut down.

To prevent this, wait at least **5 minutes** between cycles.

While in protection mode, the display will show a rotating line, the cleaning cycle can be resumed after 10 minutes by pressing the **ON** button. ?

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