Store Policies

Billing & Shipping

• How long until my order ships?
• What happens if my package is lost during shipment?
• I'm in Canada; will I need to pay duty or brokerage?
• Where does Magnasonic Ship?

Billing & Payment

• Do you accept Canadian Debit Cards?
• My coupon code doesn't work, why not?
• My state is tax free. Why was I charged tax?
• What if I am tax exempt?
• Why hasn't my order billed yet?
• What methods of payment do you accept?
• How will the charge appear on my card?
• Why did my credit card decline?
• What is an international transaction fee?
• Pre-Order Frequently Asked Questions

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Shipping

• Do international orders include a voltage converter or travel adapter for my country?
• Which countries does Magnasonic ship to?
• International Orders: Frequently Asked Questions
• How do I track my order Magnasonic?
• Will I be charged tariffs if I am located in The United States or Canada?
• Do Magnasonic products ship in gift packaging?

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